Return Policy

MaggieFrame is committed to ensuring the satisfaction of every customer, and we offer a 14-day return window for products purchased from our MaggieFrame Online Store.

Should you wish to make a return, please initiate the process by contacting the MaggieFrames store at to obtain a Return Authorization number and the return address. Returns without prior authorization will not be accepted. As part of our return procedure, customers are generally required to provide a receipt or other proof of purchase. Additionally, the product should be in its original, undamaged condition. Please note that items that have been used or damaged are not eligible for return.

Upon receiving your order, we urge you to inspect the contents. If you find any items to be incorrect, damaged, or defective, please reach out to us promptly. We are here to help address any concerns you might have.

Fees You May Need to Pay
1.Shipping Fee & Custom Fees: The customer is responsible for shipping the products back related fees, including shipping fee and customs fees. We will deduct the cost of return shipping from the refund.
2.Fees for products damage or missing components.

Once we receive and assess your returned item, MaggieFrame will notify you regarding the approval status of your refund via email. If approved, a refund will be processed to your original payment method within 7 days. The actual receipt of the refund might take a bit longer, depending on your credit card company or bank’s policies.